Contact the Advocate Aurora Health Mail Order Pharmacy

Send a LiveWell message to get in touch with the mail order pharmacy team. It's an easy and convenient way to share your questions, comments and feedback.

Send a LiveWell message

You can also call 877-409-0148 from 8 a.m.-6 p.m. Monday through Friday and 9 a.m.-1 p.m. Saturday, or fill out the form below.

As a reminder, getting your medications in the mail is a two-step process. Once you've enrolled in the mail order delivery program, you'll also need to request new prescriptions to transfer your medications – either in LiveWell or by calling your doctor. Once the mail order pharmacy receives your order, please allow 10 business days for your prescription to be delivered.

Once you're enrolled, you can manage your mail order medication auto-refills in LiveWell. Select Manage Mail Order Auto-Refill from the menu. Please allow three business days for your request to be processed and appear in LiveWell.