Enroll in the mail order delivery program

Create an account with the Advocate Aurora Health Mail Order Pharmacy to get your maintenance prescriptions in the mail. You'll need your prescription insurance and payment information on hand. After enrolling, make sure to transfer your medications.

We offer mail order delivery to all states except: Arkansas and California, as well as the District of Columbia. Please note that controlled substances – drugs such as opioids or stimulants that are subject to government regulation – can only be shipped to Illinois and Wisconsin at this time. If you're an Advocate Health Care or Aurora Health Care teammate enrolled in the prescription drug plan who doesn't live in one of these states, learn more about your mail order delivery options.

Patient information

Please enter a valid patient first name
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Please enter a valid date of birth
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Confirm your intent and auto-refill options

First, please confirm your intent to use Advocate Aurora Health Mail Order Pharmacy:
You must confirm your intent before submitting.

Auto-refill options:
Our mail order auto-refill program automatically fills your ongoing maintenance prescriptions each month (or every three months).* About a week before your medication runs out, the pharmacy will refill the medication and send it to your preferred address. If you use LiveWell, you can change your auto-refill preferences at any time under Manage Mail Order Auto-Refill. You can also update your settings in LiveWell to be notified when your prescriptions are filled.

When you're out of refills, we'll reach out to your doctor through our auto-refill program to help avoid any interruptions to your treatment plan.
Would you like to have some or all of your prescriptions on auto-refill?

Please enter valid refill exceptions
Choose one of the above options before submitting form

* Some exclusions apply. Controlled substances, medications that are prescribed to be taken "as needed," specialty medications, prescriptions in compliance packaging, and prescriptions not enrolled in the mail order delivery program are not eligible for mail order auto-refill.

Not all insurance coverage allows enrollment in the mail order auto-refill program. Patients covered by Medicaid outside of the states of Wisconsin and Indiana and patients covered by TRICARE (the uniformed services health care program for active-duty service members) are not eligible to enroll in the mail order auto-refill program. Patients covered by Medicare are eligible to enroll in the mail order auto-refill program, but only after the first dispense of a new prescription.

Please review the Mail Order Prescription Automatic Refill Program Terms & Conditions.

Please confirm your auto-refill preference
By signing your name electronically (typing your full name), you're confirming your preference to use the Advocate Aurora Mail Order Pharmacy auto-refill program for each medication as indicated above. By entering information in the Signature field and clicking "Submit form," you are authorizing the pharmacy to automatically refill your prescriptions as indicated above.
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Confirm your preference for e-delivery of your medication references in LiveWell

Enter your prescription insurance information

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Please enter a valid RX group number
Please enter a valid BIN number
Please enter a valid PCN number
Please enter a valid date of birth
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