Advocate Aurora Health Mail Order Pharmacy

Enroll in the mail order delivery program

Create an account with the Advocate Aurora Health Mail Order Pharmacy to get your maintenance prescriptions in the mail. You'll need your prescription insurance and payment information on hand. After enrolling, make sure to transfer your medications.

We offer mail order delivery to all states except: Arkansas and California, as well as the District of Columbia. Please note that controlled substances – drugs such as opioids or stimulants that are subject to government regulation – can only be shipped to Illinois and Wisconsin at this time. If you're an Advocate Health Care or Aurora Health Care teammate enrolled in the prescription drug plan who doesn't live in one of these states, learn more about your mail order delivery options.

Patient information

*First name

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*Last name

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*Date of birth

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*Phone number

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*Address line 1

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Address line 2

*City

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*State

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*ZIP code

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Medication allergies

Confirm your intent and auto-refill options

First, please confirm your intent to use Advocate Aurora Health Mail Order Pharmacy:

Yes, I'd like to enroll in the AAH Mail Order Pharmacy program and receive specified medications by mail.

You must confirm your intent before submitting.

Auto-refill options:
Our mail order auto-refill program automatically fills your ongoing maintenance prescriptions each month (or every three months).* About a week before your medication runs out, the pharmacy will refill the medication and send it to your preferred address. If you use LiveWell, you can change your auto-refill preferences at any time under Manage Mail Order Auto-Refill. You can also update your settings in LiveWell to be notified when your prescriptions are filled.

When you're out of refills, we'll reach out to your doctor through our auto-refill program to help avoid any interruptions to your treatment plan.

Would you like to have some or all of your prescriptions on auto-refill?

Yes, I'd like all my medications to be on the mail order auto-refill program.

Yes, I'd like all my medications to be on the mail order auto-refill program EXCEPT:

No, I don't want any of my medications to be on the mail order auto-refill program. I will contact the pharmacy when refills are needed, allowing 10 business days for processing.

Choose one of the above options before submitting form

* Some exclusions apply. Controlled substances, medications that are prescribed to be taken "as needed," specialty medications, prescriptions in compliance packaging, and prescriptions not enrolled in the mail order delivery program are not eligible for mail order auto-refill.

Not all insurance coverage allows enrollment in the mail order auto-refill program. Patients covered by Medicaid outside of the states of Wisconsin and Indiana and patients covered by TRICARE (the uniformed services health care program for active-duty service members) are not eligible to enroll in the mail order auto-refill program. Patients covered by Medicare are eligible to enroll in the mail order auto-refill program, but only after the first dispense of a new prescription.

Please review the Mail Order Prescription Automatic Refill Program Terms & Conditions.

Confirm your preference for e-delivery of your medication references in LiveWell

By checking this box, you are providing your consent to opt out of all paper copies of medication references. Medication references, which provide important information about your prescriptions, are always available electronically via LiveWell.
Printed copies are still available at your request by calling 877-409-0148.

Enter your prescription insurance information

Name of prescription insurance provider

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Member ID number

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RX group number

Please enter a valid RX group number

BIN number

Please enter a valid BIN number

PCN number

Please enter a valid PCN number

Insurance holder's date of birth